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HelouMed delivers medical and healthcare equipment within Lebanon only.

1. Delivery Area

We deliver within Lebanon only.
We do not offer international shipping.


2. Order Processing

Orders are processed within 1–2 business days after confirmation.

Orders placed on weekends or public holidays are processed the next business day.


3. Delivery Timeframe

Estimated delivery times:

  • Beirut & Mount Lebanon: 1–3 business days
  • Other regions: 2–5 business days

Delivery times may vary due to traffic, weather, or other unforeseen circumstances.


4. Delivery Fees

Delivery fees depend on product size and weight.

  • Standard-size items: typically $3–$5, depending on location.
  • Heavy or large medical equipment: delivery cost will be communicated to the customer before dispatch.

All delivery charges are confirmed before completing the order.


5. Payment Method

We offer:

We accept Cash on Delivery (COD) in USD.

Full payment must be made at the time of delivery.


6. Failed Delivery

If the customer is unavailable:

  • Redelivery may be arranged
  • Additional delivery fees may apply

Please ensure your phone number and address are accurate.


7. Contact

HelouMed
Operated by JNOON
Commercial Registration No. 2012737
Baabda, Lebanon

Email: info@heloumed.com
Phone: +961 81 27 28 17

WhatsApp Chat CRC